On Arrival at a Amsterdam Apartment

Here is a step by step guide to enjoying a stay at one of our Amsterdam apartments.
(These arrangements may vary slightly depending on the Amsterdam apartment that you choose)

Step 1: Get To The Apartment

On booking we will send you a detailed description of how to get to your chosen apartment in Amsterdam. Also, on this website each Amsterdam apartment can be easily located on the Amsterdam map. Alternatively, we may arrange to meet you at a place in Amsterdam that is close to thhe apartments and easier to find, such as a nearby hotel, or famous Amsterdam landmark.

Need to know how to get from the airport? Look at the Your Questions Answered page.

Step 2: Meet Your Greeter

On arriving at the airport, or if driving to Amsterdam, when you are about an hour away, we ask you to call your greeter, so that they can be waiting for you at the apartment when you arrive, or on other occasions, your greeter may give you alternative instructions. If there is a reception at the Amsterdam apartment building, they will be expecting you. If your greeter has to make thier way to the apartment in Amsterdam, they will always try to be at the apartment before you arrive, however, very rarely, despite thier best efforts, they may be delayed - we will always try to keep you informed if this happens.

Step 3: Inspect The Amsterdam Apartment

Together we will check that everything in the Amsterdam apartment is to your satisfaction. We will show you how to work any equipment, such as air-conditioning or hi-fi. This is also a good time to ask your greeter or receptionist for any recommendations for bars, restaurants or clubs, and the must-see sights in Amsterdam.

Step 4: Pay The Balance

If there is a remaining balance we will ask you to pay this to your greeter who will give you a receipt, or you may be asked to sign a credit card slip, to be used on leaving. Details of paying the remainder are given on each Amsterdam apartment page.

Step 5: Sign The Agreement

You will sign an agreement that says you are happy with the Amsterdam apartment, will behave in a reasonable way whilst in the Amsterdam apartment, and that you will be liable for any damages if they occur, or extra cleaning charges should the Amsterdam apartment need it. These charges would be taken from the credit card used to secure the booking.

Step 6: Have a Great Time

Celebrate your arrival in Amsterdam!...but please remember to respect your neighbours and treat the Amsterdam apartment with due care.

Step 7: Check-Out

Before or during your stay we will have arranged a check-out time typically no later than 11.00am on the morning of your departure from Amsterdam. At this time a representative may meet you at the Amsterdam apartment. If so, they will check that you have been satisfied with the apartment, and that you have left the apartment clean and tidy.

Step 8: Feedback

Shortly after you have arrived home from Amsterdam we will email you to obtain feedback. This is very important to us, as it aids us in maintaining our high standards of comfort and service.

And thats it!